Job Details

Job Type

Full-time

Description

University Physicians' Association is seeking qualified applicants for a full-time , Patient Service Representative Float (PSR) for University Cancer Specialists, located at the University of Tennessee Medical Center in Knoxville, TN.

Job Type: Full-time, Monday - Friday 8:00AM - 4:30PM

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

• 6-months previous medical office experience
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.