Job Details

Job Description
Create an exceptional customer experience through outstanding service. Maintain a safe and clean environment that encourages customer loyalty. Assist the department manager in achieving sales and profit objectives while ensuring all quality assurance standards are met. Embrace the Customer 1st strategy and inspire team members to deliver excellent customer service. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Key Responsibilities:

• Prepare bakery and deli items per customer requests, utilizing proper equipment.
• Offer product samples to help customers discover new items or products.
• Inform customers about bakery and deli specials.
• Provide fresh, accurately portioned products to prevent shrinkage.
• Recommend deli and bakery items to ensure customer satisfaction.
• Use bakery equipment properly, adhering to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory department ingredients effectively.
• Check product quality to guarantee freshness and handle discrepancies as needed.
• Maintain proper temperatures in cases and coolers, keeping logs current.
• Create a welcoming environment for all customers, fostering trust and respect.
• Adhere to food safety regulations and guidelines consistently.
• Report any safety hazards or maintenance needs to management.
• Work cooperatively in a high-paced environment while managing conflicts appropriately.
• Support and assist diverse individuals, including minors, adults with special needs, and seniors.
• Perform all essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Requirements:

• Customer service skills.
• Effective communication abilities.
• Basic math knowledge.
• Willingness to obtain a current food handlers permit once hired.

Desired Experience:

• Proven customer service skills.
• Experience in a bakery or deli environment.
• Retail experience is beneficial.

About Us
From our humble beginnings in Cincinnati over a century ago, we have grown into the nation's largest grocery retailer, with nearly 2,800 stores across 35 states under various names. As America's grocer, we are dedicated to diverse teams passionate about food and community. We strive to create amazing experiences with food at the center of it all.

Join us in a role that provides opportunities for personal and professional growth, whether part-time or pursuing a new career path. Apply today to be part of our Kroger family!

What We Offer:
The Kroger Family of Companies provides comprehensive benefits to support your well-being, including:

• A wide range of healthcare coverage, including affordable medical, dental, vision, and prescription plans.
• Flexible scheduling for full- and part-time roles, including paid time off and sick pay based on eligibility.
• Emotional and financial support through our Employee Assistance Program.
• Valuable discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement throughout your career.
• Vast growth potential through our training programs and diverse career pathways.