Job Details

Are you the person franchise owners call when things get hard?

A leading national retail franchise network is hiring a Franchise Performance Advisor to own the Knoxville/East Tennessee territory. This is a confidential retained search — employer details shared with qualified candidates who advance.

This isn't a support role. You'll be the primary business partner to franchise owners — the person they trust to tell them the truth about their numbers, their operations, and what needs to change. You'll coach, challenge, and champion them, sometimes all in the same conversation.

The role demands real range: You'll go from analyzing a franchisee's P&L on Monday to walking a buildout on Wednesday to facilitating a peer networking session on Friday. No two weeks look the same, and that's by design.

What you'll own:

• Regular field visits across your territory to coach owners on revenue, brand compliance, and operational best practices
• Translating P&L data into clear, executable action plans — pricing strategy, margin improvement, financial benchmarks
• Identifying underperformance early and addressing it with a solutions-first, relationship-forward approach
• Supporting center buildouts, remodels, relocations, and ownership transfers
• Connecting franchisees with vendor resources, peer networks, and franchisor support
• Serving as the primary liaison between corporate, vendors, and owners in your market

Who thrives here:

• 3–5 years in franchise consulting, multi-unit retail operations, business development, or a field-based advisory role
• A natural coach — patient and motivating, but willing to have the hard conversation when the business needs it
• Financially fluent: comfortable reading P&Ls, spotting margin leaks, and turning data into direction
• Self-directed and road-ready — you manage your territory, your schedule, and your outcomes
• Proficient in Excel; comfortable with CRM and reporting tools

What's in it for you: Competitive, negotiable salary based on experience. Health, dental, and vision coverage. PTO, flexible scheduling, professional development support, and relocation assistance. You'll join a team that's built around resilience, bold problem-solving, and people who actually show up for each other.

One more thing: You won't be figuring this out alone. Structured onboarding and dedicated 1:1 mentorship from a top-performing advisor are part of the program — not an afterthought.

Ready to learn more? Send a message or apply directly. All inquiries are handled with complete discretion.

This is a confidential retained search conducted by OneDigital Resourcing Edge. The hiring organization's identity will be disclosed to candidates who advance to the interview stage.