Job Details

Retail Sales Associate - Pinnacle At Turkey Creek

Part time 11325 Parkside Dr, Suite 436, Knoxville, TN, US 37934

About Athleta

For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

Promote loyalty by educating customers about our loyalty programs

Leverage omni channel offerings to deliver a frictionless customer experience

Support sales floor, fitting room, check out, and back of house processes, as required

Courteous and responsive to internal/external request

Exchange and verifies job related information to provide support

Who You Are

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Able to handle customer interactions and potential issues/concerns courteously and professionally

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on-the-job training

Benefits At Athleta

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

See more of the benefits we offer.