Job Details

Impact Fire Services - - Responsibilities: Handle incoming customer calls, including service dispatching, tracking and scheduling of services; Enter, update and maintain accurate information in our operational systems, Great Plains; Provide assistance and support to field technicians who are experiencing unanticipated delays and/or schedule changes; Administer the check in/checkout process of technicians in accordance with company safety policy and advise supervisors of any missing/late technicians; Procure Parts/Materials for service work orders