Job Details

Job Title: Department Coordinator

Duration: 6 Months

Location: Knoxville, TN 37932

Summary

• Handles various department administrative duties for repair and internal needs.

• Receive and process incoming repairs/units daily using appropriate databases.
• Process requests in and manage loaner mailbox.
• Process Advanced Exchanges
• Process and handle billable repairs, purchase orders (PO), repair orders (ROs), etc.
• Process and handle vendor repairs; getting vendor RMA, PO process, and maintain status reports
• Manage loaner inventory including calling on overdue loaners to return to Knoxville
• Ensure expedited repairs are processed properly. Ensure special ships are processed properly.
• Filing department shipping paperwork, scan and file on network drive.
• Handle pricing for billable repairs, parts, Emerson entities, etc.
• Communicate Turn-Around-Time (TAT) and other PSC issues as needed/appropriate to worldwide departments.
• Communicate to and support internal and external customers on pricing, PO's, sickbay items, and processing errors.
• Process Pick and Pack items
• Manage repair inventory
• Experience with Oracle, SMS, Microsoft 365 Preferred, ability to lift up to 50lbs