AdaptHealth - - Responsibilities: Answer all calls and emails in a timely manner; Process orders, route calls to appropriate resource, and follow up on customer calls; Complete insurance verification to determine patients eligibility, coverage, co-insurances, and deductibles; Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required; Enter and review all pertinent information in EMR system including authorizations and expiration dates