Job Details

Regional Oncology / Hematology Clinic & Infusion Center Operations Manager (RN)
Company: Adecco Healthcare & Life Sciences
Location: Knoxville
Job Type: Direct Hire
Pay: $40-$55/hour

JOB SUMMARY
The Operations Manager is responsible for overseeing daily operations of multiple oncology clinics and infusion centers, ensuring high-quality, safe, and efficient patient care. This role leads both clinical and administrative teams, supports staff development, and ensures compliance with healthcare regulations and organizational standards.

KEY RESPONSIBILITIES
Operations & Leadership

• Oversee staffing, scheduling, and daily clinic/infusion center operations
• Supervise, hire, train, and evaluate clinical and administrative staff
• Conduct staff rounding and lead team meetings
• Manage team performance, development, and retention

Patient Care & Quality

• Ensure delivery of safe, high-quality oncology and hematology care
• Monitor patient satisfaction and implement improvement plans
• Support coordination of care across providers and departments

Compliance & Documentation

• Maintain compliance with HIPAA and regulatory agencies (Joint Commission, OSHA, CLIA)
• Ensure accurate documentation, billing, and medical record management
• Oversee pre-authorizations, claims, and revenue cycle processes

Financial & Administrative Oversight

• Manage budgets, payroll, and operational expenses
• Monitor billing, collections, and financial performance
• Oversee supply management and vendor coordination

Program Development

• Develop policies, procedures, and quality improvement initiatives
• Analyze performance metrics and implement process improvements
• Support staff training and professional development

QUALIFICATIONS
Education & Credentials

• Bachelor's degree in Healthcare Management, Business, or related field
• RN license required (or Pharmacist/Medical Technologist preferred)
• Oncology certification preferred

Experience

• 3+ years in healthcare (oncology preferred)
• 2+ years in leadership/management role
• Experience in multi-provider or clinic setting

Skills

• Strong leadership and team management
• Knowledge of healthcare regulations and compliance
• Experience with EMR systems and Microsoft Office
• Financial and operational management experience

ADDITIONAL REQUIREMENTS

• Valid Tennessee driver's license
• Ability to travel locally
• Strong customer service and communication skills

Why Work for Adecco?
Competitive annual pay
Relocation assistance may be available
Opportunities to work with a dedicated, professional oncology team
Professional growth and skills development in oncology care

Pay Details: $80,000.00 to $110,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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