Job Details

Community Health Systems - - Responsibilities: Develops, maintains, and distributes clinician schedules based on workload demands, or completes accurate patient appointment scheduling across multiple clinics, depending on assignment.; Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests.; Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff.; For non-urgent requests (refills, clinical questions), accurately documents and routes communications to the appropriate staff via the EMR.; Monitors EMR in-baskets, call center systems, and related technology to manage communication workflows effectively.