Job Details

Regional Oncology / Hematology Clinic & Infusion Center Operations Manager (RN)

Company: Adecco Healthcare & Life Sciences

Location: Knoxville

Job Type: Direct Hire

Pay: $40-$55/hour

JOB SUMMARY

The Operations Manager is responsible for overseeing daily operations of multiple oncology clinics and infusion centers, ensuring high-quality, safe, and efficient patient care. This role leads both clinical and administrative teams, supports staff development, and ensures compliance with healthcare regulations and organizational standards.

KEY RESPONSIBILITIES

Operations & Leadership

• Oversee staffing, scheduling, and daily clinic/infusion center operations

• Supervise, hire, train, and evaluate clinical and administrative staff

• Conduct staff rounding and lead team meetings

• Manage team performance, development, and retention

Patient Care & Quality

• Ensure delivery of safe, high-quality oncology and hematology care

• Monitor patient satisfaction and implement improvement plans

• Support coordination of care across providers and departments

Compliance & Documentation

• Maintain compliance with HIPAA and regulatory agencies (Joint Commission, OSHA, CLIA)

• Ensure accurate documentation, billing, and medical record management

• Oversee pre-authorizations, claims, and revenue cycle processes

Financial & Administrative Oversight

• Manage budgets, payroll, and operational expenses

• Monitor billing, collections, and financial performance

• Oversee supply management and vendor coordination

Program Development

• Develop policies, procedures, and quality improvement initiatives

• Analyze performance metrics and implement process improvements

• Support staff training and professional development

QUALIFICATIONS

Education & Credentials

• Bachelor's degree in Healthcare Management, Business, or related field

• RN license required (or Pharmacist/Medical Technologist preferred)

• Oncology certification preferred

Experience

• 3+ years in healthcare (oncology preferred)

• 2+ years in leadership/management role

• Experience in multi-provider or clinic setting

Skills

• Strong leadership and team management

• Knowledge of healthcare regulations and compliance

• Experience with EMR systems and Microsoft Office

• Financial and operational management experience

ADDITIONAL REQUIREMENTS

• Valid Tennessee driver's license

• Ability to travel locally

• Strong customer service and communication skills

Why Work for Adecco?

Competitive annual pay

Relocation assistance may be available

Opportunities to work with a dedicated, professional oncology team

Professional growth and skills development in oncology care

Pay Details: $80,000.00 to $110,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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