Job Details

Customer Service Representative (Csr)

We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ideal candidate will provide excellent customer service to our guests, perform general office duties, and support daily operations.

Key Responsibilities:

• Greet and assist customers over the phone, and via email
• Process transactions and account inquiries accurately and efficiently
• Maintain member account records and update information as needed
• Perform general clerical tasks including filing, data entry, and document handling
• Assist with daily office operations and support team members as needed

Requirements:

• Strong customer service and communication skills
• Good computer proficiency, including typing and basic office software (Word, Excel, email)
• Attention to detail and ability to follow procedures accurately
• Professional attitude and reliable work ethic

Schedule: Monday Friday, 35-40 hours/week

Compensation: $16/hour

Join our team and help make a difference! Apply today!