RXO - - Responsibilities: Maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience; Enter loads and confirm notes about the status of shipments; Schedule pickup and delivery appointments with warehouses and customers; Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments; Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete