Job Details

Commercial Electrical Service Manager

  2026-03-31     BESCO     Knoxville,TN  
Description:

PRINCIPAL ACCOUNTABILITIES:

  • Manage the administrative and customer service functions of the Electrical Service Department.
  • Maintain appropriate staffing level and workload distribution to meet customer and business needs.
  • Responsible for the efficientoperation of the Electrical Service Department and expense control.
  • Analyze service productivity and recommend changes to improve customer service and profitability.
  • Organize, coordinate, and schedule all scheduled maintenance, replacement, and customer service work orders.
  • Interpret company policies to workers and enforces safety regulations.
  • Analyze and resolve work problems or assist workers in solving work problems.
QUALIFICATIONS FOR SUCCESS:
  • High School Diploma or equivalent is required.
  • Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application & Preventative Maintenance standards.
  • 5+ years' experience in related field(s).
  • Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors.
  • Proficiency in MS Office.
  • Good planning and organizational skills.


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