Customer Service Representative - State Farm Agent Team Member
2026-03-31
State Farm
Sevierville,TN
Description:
Responsive recruiter
Replies within 24 hours
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
About our Agency With 17 years in business, our agency is rooted in community and compassion, serving clients with dedication and a personal touch. Led by an agent with a BA in Music from Millsaps College and a Master's in Vocal Performance from Indiana University, we bring a unique and inspiring perspective to our work. Our team of six enjoys a relaxed and supportive office atmosphere, with the flexibility to balance personal commitments-whether it's attending school events or medical appointments-without taking full or half days off.
We're deeply committed to giving back, partnering with Smoky Mountain Rescue Missions to support those in need, engaging with First Baptist Church Sevierville, and actively supporting local high school sports through the Sevier County High School Booster Club.
If you're looking to join a close-knit, community-oriented team that values work-life balance, we'd love to meet you!
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $16.00 - $20.00 per hour
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. Come work with an energetic, fun team at lee Lofton - State Farm Agent! About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in 238 east main street, sevierville tn 37862.
I have been a State Farm agent since 2007.
We currently have 3 team members at our agency.
Please do not call office - we will contact you
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply for this Job
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