Business Analyst (Mortgage/Lending Experience MUST)
Location: Knoxville, TN (Hybrid)
Duration: 12 Months
• 10 years of Business Analysis Experience.
• Preparing, Facilitating, Documenting, and participating in client Meetings/Workshops conducting a structured gathering, research and analysis
• Developing and evaluating procedures, controls, user requirements and functional specifications to identify gaps between the current state and future state.
• Effectively communicate Product functionality and business architecture.
• Mortgage Domain industry with LOS (Loan Origination System)
• Work with project stakeholders to elicit business requirements and ensure the implementation complies with user and business specifications.
• Analyze and thoroughly document business needs of customer.
• Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process.
• Act as the liaison among stakeholders to encourage innovation for process improvements and system enhancements that result in increased automation, productivity, satisfaction and data consistency.
• Ensure business requirements are complete and proper approvals are obtained.
• Work with onsite and offshore development teams during construction process to provide guidance and ensure business requirements and functional specifications are followed.
• Assist QA team during testing efforts to ensure business requirements are fulfilled.
• Help develop business/systems training materials, RFI/RFP responses, POC and presentations as requested.