Job Details

Administrative Support

Rate of Pay: $18.00 - $20.00 per hour depending on experience

Location: Lenoir City, TN

Full-Time, In-Office, Monday-Friday

Benefits Summary:

• Medical, dental, vision, and 401K
• Health Savings Account (HSA)
• Matching 401k
• Paid Time Off (PTO)

Position Summary:

On behalf of CNS Cares ("CNS" or "Company"), this position provides administrative support with focus on ensuring employees have the needed company and state requirements to work. In addition to answering phone calls, greeting visitors, faxing, typing and filing, this position may perform duties, such as record keeping, employee file management (including annual renewables), and administrative tasks, to ensure operational compliance.

Essential Functions:

The team member must have regular attendance/punctuality, be detail-oriented, be able to work with others at all levels of the Company and conduct themselves with the highest ethical standards. Other assigned duties include:

• Perform regular audits of team member files, in conjunction with HR to ensure all required documents are present.
• Work with team members to obtain missing file documents.
• Monitor and ensure licensing is up to date and work with team members to receive copies of renewed licenses.
• Track CPR certifications, as required by state regulations, and ensure renewals are gathered timely.
• Work with local teams, recruiting and HR to ensure annual renewable items, such as TB screenings, background checks, disclosure statements and other annual items, are gathered yearly or at the frequency required by the respective state, track completion and ensure the items are placed in the team member's file.
• Ensure team member files are always up to date and orderly.
• Follow assigned naming conventions when auditing and maintaining team member files.
• Responsible for faxing items such as plans of care and missed visits to doctors' offices and calls to doctors' offices, as needed, to ensure items requiring signature are returned in a timely manner.
• Responsible for opening and closing the facility daily.
• Answer phones in a professional manner while screening and forwarding calls appropriately.
• Assist with generation and shipping of patient care documents, including equipment, as assigned.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures).
• Receive, sort and distribute daily mail/deliveries.
• Prepare outgoing mail and packages as needed.
• Order supplies and keep inventory stocked.
• Reserve conference rooms for meetings as requested or necessary.
• Create and maintain spreadsheets as assigned.
• Assist General Manager/State Administrator with administrative duties as requested.
• Suggest changes to office task workflow to improve efficiency.
• Other duties as assigned.

Requirements:

Education/Training:

• High school diploma
• At least two (2) years of administrative experience within healthcare

Preferred:

• Previous Home Healthcare experience preferred.
• Two (2) or more years of administrative experience in healthcare
• Credentialing / Internal File Auditing experience preferred

Licensure/Certification:

• Valid Driver's License

Clearances:

• Criminal background
• Driving Record
• OIG Exclusion List
• Sex Offender Registry