Job Details

NREIG is seeking four (4) entry level EOI Coordinator to join our growing team in our new Knoxville, TN office. If you're highly organized, detail-oriented, and enjoy working with numbers and customers, this could be a great opportunity to start or grow your career in insurance operations.

In this role, you'll be responsible for:

• Processing accounts receivable payments
• Supporting collections efforts and following up on past-due accounts with professionalism and tact
• Answering client billing questions via phone and email
• Monitoring receivables and assisting with month-end closing activities
• Coordinating non-payment cancellations in compliance with company guidelines
• Assisting with escrow billing for renewals, deposits, refunds, and large client requests
• Maintaining accurate records while protecting confidential information
• Contributing to a positive, collaborative work environment

We're looking for someone who has:

• Strong attention to detail and the ability to manage multiple tasks in a fast-paced setting
• Excellent written and verbal communication skills
• Confidence and diplomacy when working with clients on billing and payment issues
• Strong organizational and time-management skills
• Working knowledge of Microsoft Outlook, Word, and Excel
• Willingness to learn new systems and processes
• Dependable, regular attendance

We value diversity and inclusion, and we're proud to be an Equal Opportunity Employer.