Job Details

Guest Reception Representative

  2026-05-31     Capital Vacations     Pigeon Forge,TN  
Description:

Capital Vacations strives for excellence in everything we do Our mission is simple deliver unforgettable vacation experiences to our members and guests Were seeking an Administrative Associate to join our team in Pigeon Forge TN This role supports multiple functions including Front Desk Tour Reception and Gifting ensuring smooth operations and exceptional guest experiences Position Details Pay 17 per hour Location Onsite Pigeon Forge TN Schedule Daytime hours with weekend and most holiday availability required Why Capital Vacations In addition to competitive pay we offer a comprehensive benefits package Company Paid Life Insurance & Long Term DisabilityMedical Dental and Vision Coverage401k Retirement PlanDiscounted Vacation StaysPaid Time Off starting immediatelyWhat Youll Do Welcome and check in guests ensuring a smooth arrival experienceAssist with payments reservations and itinerary planning for local attractionsProvide area information directions and show detailsCoordinate with vendors for entertainment dining and lodgingPrepare and distribute vouchers for shows and restaurantsCommunicate updates to Sales Managers and Admin LeadsMaintain accurate daily reports and tour profilesKeep the lobby clean and stocked with materialsDeliver exceptional customer service and resolve guest concernsOther duties as assignedWhat Were Looking For Strong customer service and communication skillsAbility to multitask in a fast paced environmentProfessional friendly and detail orientedWeekend and holiday availabilityReady to start your career with Capital Vacations Apply today and become part of a team that values growth teamwork and creating memorable experiences


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