Job Details

A company is looking for a Call Center Agent to assist customers with sales, billing inquiries, and technical support.Key ResponsibilitiesAssist customers in finding and purchasing products and servicesHandle billing inquiries and process paymentsTroubleshoot basic technical issues related to phone, internet, or cable servicesRequired Qualifications, Training, and EducationMinimum of two years of customer service and sales experience preferredHigh school diploma or equivalent; college degree preferredAptitude for working with various computer systemsAbility to perform well under pressure and adapt to changing business needsSelf-directed and resourceful with a strong desire for sales