Job Details

CSR - Knoxville, TN - Chancey & Reynolds--Essential Job Duties:----Maintaining the daily schedule for both service techs and installation teamsAnswering incoming callsBooking jobs for service departmentCommunicating with customers daily for follow ups, tech arrival updates, scheduling, and moreFast-paced environment with strong teamwork environmentHigh typing and multitasking skills required--Requirements & Qualifications:----1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experienceProactive & accountableSelf-motivated, fast learner and highly organized multi-tasker with attention to detailExcellent communication and customer service skills especially under pressureFamiliarity with Service Titan and HVAC and Plumbing dispatching is ideal (will train for right person)Team player who is a self-starter and able to learn independentlyConfident in utilizing and learning new software programsGeographical knowledge of service area or map reading skillsHigh school diploma or general education degree (GED)Must enjoy helping and working with others ----Experience:------Dispatching: 1-3+ years (Preferred)--Pay Range:--18-20 / HourCompensation details: 18-20 Hourly WagePI4b41418e4860-25660-39969972