Job Details

Administrative support member essential to the efficient operation of Ready Mix delivery by order taking, customer communication, and record keeping. This position is responsible for shipping tickets to plants for concrete production while maintaining our schedule to ensure customer satisfaction. The shipper/dispatcher will process, coordinate, and communicate the phone sales and distribution of concrete products with multiple plants, drivers, customers and customer service representatives on any issues or delays. They will also take orders during high call periods. Key Responsibilities (Essential Duties and Functions) This position is responsible for answering the phone promptly with a pleasant and accommodating demeanor and for handling customer requests in a detailed, timely and professional manner. The Customer Service Representative is also expected to be a consultative source of support for our customers on current and future orders and to promote value-added products. This role ...Customer Service Representative, Customer Service, Dispatcher, Shipper, Representative, Dispatch, Retail, Transportation