Job Details

Assistant Director of International Student Services

Maryville College - Maryville, TN 37804

The Assistant Director of International Student Services will lead the Center for Global Engagement in its initiatives to maintain compliance with visa regulations, provide high-quality advising, programming and service to students, and support long-term strategies for retention of international students. The Assistant Director of International Student Services provides leadership and oversight for all aspects of international student support at Maryville College. This role is responsible for ensuring compliance with federal regulations governing F-1 and J-1 nonimmigrant programs and serves as the institution's Principal Designated School Official (PDSO) for the Student and Exchange Visitor Information System (SEVIS) and Responsible Officer (RO) for the Exchange Visitor Program.

Education and Experience required to ensure success in this position:

• Master's degree in an appropriate area of specialization; or bachelor's degree in an appropriate area of specialization and two years of appropriate experience.

Reasoning Ability:

• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Basic knowledge of computers required.
• Previous experience with MS Office (Excel, Word, PowerPoint, Outlook, Teams) products.
• Capacity and willingness to learn enrollment software utilized by the College (currently Slate)
• Ability and willingness to learn office specific software applications
• Strong competency with social media, graphic design and email marketing tools. (including but not limited to Facebook, Instagram, Snapchat, Canva, Mailchimp,& Publisher)

Leadership and Collaboration:

• Assesses the needs of the international student community on campus and works, and develops appropriate services, programs, and interventions, as necessary.
• Supervises student workers and student organizations connected to the Center for Global Engagement.

Other Duties as Assigned:

• Perform other duties as assigned within the scope of the role.
• Regular on-campus attendance is required.
• Ability to work well with others.

Knowledge, Skills, and Abilities

• Demonstrated ability to work effectively and communicate effectively with people from diverse cultural backgrounds
• Demonstrated attention to detail and time management skills.
• Knowledge or ability to quickly learn College-specific programs, offices and functions.
• Ability to work efficiently, with limited supervision
• Strong presentation skills
• Must demonstrate competence to work in a team environment to attain departmental goals and deadlines. Experience working collaboratively with others and/or departments
• Ability to travel domestically; ability to work weekends and/or holidays; ability to work overtime when needed.
• Ability to multi-task and balance competing priorities

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Work Environment and Physical Requirements:

• While performing the duties of this job, the employee occasionally works in outside weather conditions.
• The worker is not substantially exposed to adverse environmental conditions (such as typical in office or administrative work.)
• The noise level in the work environment is usually low.
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Occasional Medium work. Exerting up to 50 pounds of force occasionally

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 50 pounds without assistance. The work is primarily light work.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to operate the following vehicles or equipment:

• Able to be certified to drive a College 15-passenger vehicle. (must have a valid driver's license and clean driving record)

Perform other responsibilities and special projects as assigned to advance the College's mission and maintain a respectful, collaborative learning environment.