Job Details

Administrative Specialist I

The Administrative Specialist I is an integral member of the Student Union team, serving as the first point of contact in the booking process for all meeting and event reservations. This position is responsible for the full lifecycle of space and equipment scheduling from initial inquiry to day-of preparation and plays a key coordination role across multiple campus departments and service units.

The specialist receives reservation requests through a variety of channels, including an online submission form, telephone, email, and walk-in inquiries, and enters all corresponding information into 25Live, the university's reservation and scheduling software. In addition to managing room assignments, the role requires communicating setup and room arrangement needs to custodial staff, and conveying audio-visual equipment requirements to maintenance staff, the building manager, or student building managers. Daily responsibilities include printing event schedules and setup reports and preparing audio-visual and microphone documentation for the following day's events.

The specialist coordinates catering logistics with UT Dining Services and routinely follows up with guests to confirm room configuration, expected attendance, and equipment needs in advance of their events. The position also involves regular communication with offices and individuals across campus, including the Center for Student Engagement, particularly when supporting student organizations in planning large-scale events.

Responsibilities

• Serve as the primary point of contact for all event and meeting space reservation inquiries submitted via online form, telephone, email, or walk-in.
• Enter and maintain accurate reservation records in 25Live scheduling software, ensuring up-to-date and conflict-free event calendars.
• Communicate room setup and arrangement requirements to custodial staff, and relay audio-visual equipment needs to maintenance staff, the building manager, or student building managers.
• Prepare and distribute daily event schedules, setup reports, and audio-visual and microphone setup documentation for upcoming events.
• Coordinate catering logistics with UT Dining Services for applicable events.
• Conduct proactive follow-up with event guests to confirm room setup preferences, expected attendance, and equipment requirements.
• Collaborate with campus offices, including the Center for Student Engagement, to facilitate reservations for large-scale student organization events.
• Perform general administrative duties including filing and records management in support of building operations.

Qualifications

Required Qualifications

Education: High School required

Experience: 3 years of office experience. Currently employed or previously employed in a college environment.

Knowledge, Skills, Abilities:

• Knowledge of appropriate business communications, including basic grammar, spelling, and formatting styles and organization culture.
• Demonstrated skills of tactfulness and discretion.
• Demonstrated skills related to appropriate business communications.
• Ability to create documents for specific audiences, summarize information received to verify understanding, and build relationships within and outside department.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education: Associates Degree

Experience: Some college course work and one to two years of office experience; Experience with scheduling space, planning, and/or implementing events and programs.

Knowledge, Skills, Abilities:

• Able to expand knowledge of efficient management of processes related to event management of processes related to event management and convert knowledge to skills to increase event management efficiency.

Work Location

• Location: Student Union Office
• Onsite, Hybrid, or Remote: onsite

Compensation and Benefits

• UT market range: MR04
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

• Resume
• Cover Letter
• List of 3 Professional References

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employeesthe Volunteerswho uphold the university's tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine. Apply today and join the Tennessee Volunteer community!

Job Info

• Job Identification 7910
• Job Category Services
• Posting Date 04/30/2026, 05:28 PM
• Apply Before 05/30/2026, 04:00 AM
• Job Schedule Full time
• Locations 1502 Cumberland Avenue, Knoxville, TN, 37996, US