Job Details

Remote Bilingual Spanish Customer Service Representative – Full-Time or Part-Time TeamHealth National Patient Service Center | Work from Home$750 Sign-On Bonus + Quarterly IncentivesAre you a strong communicator with a passion for helping others? The TeamHealth National Patient Service Center is hiring Remote Bilingual (Spanish-English) Customer Service Agents for flexible, fully remote positions. Whether you're seeking full-time or part-time hours, this opportunity offers meaningful work, a supportive team, and the convenience of working from home.In this role, you'll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.Position Highlights: $750 Sign-On Bonus + Quarterly Performance Incentives100% Remote – Work from the comfort of your homeLive in Knoxville, TN or surrounding area? You're welcome to work on-site in our office if you'd likeCompany-provided equipmentFlexible Scheduling – Full-time and part-time options availableWhat We Offer: 401(k) Retirement Plan with discretionary company match (Available to both full-time and part-time employees)Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)Comprehensive Wellness Programs – Supporting your physical, emotional, financial, and social well-beingOngoing Training & Professional DevelopmentHealth Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA optionsWhat You'll Do: Provide bilingual (Spanish-English) customer service via phoneAssist patients with billing, insurance questions, and account resolutionResearch and resolve discrepancies or issues with patient accountsUpdate insurance information and rebill claims as necessaryGenerate and send itemized statements or courtesy claimsSet up and manage payment plansAccurately document all interactions in the systemMaintain a professional and empathetic tone at all timesPerform additional administrative duties as neededWhat You'll Need: High school diploma or GEDBilingual fluency in Spanish and EnglishExcellent communication, listening, and typing skillsAbility to multitask (listen, speak, and type simultaneously)Comfortable using Microsoft Windows and computer-based systemsPrevious experience in customer service, call centers, retail, or hospitality is a plusApply today to join the TeamHealth National Patient Service Center—where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.#J-18808-Ljbffr