Job Details

Pilot Company - 414 North Peters Road - Responsibilities: Manage day-to-day relationships with wholesale customers to deliver a frictionless customer experience; Provide exemplary service to wholesale and DEF customers by phone, solving issues as they arise and handling inquiries; Manage onboarding of customers within CRM including account, pricing, and contractual details; Communicate key updates and information to customers; Plan and execute customer check-ins and Quarterly Business Reviews with select customers to ensure customer success