Job Details

The Back of House (BOH) Team Lead is responsible for leading kitchen operations during assigned shifts to ensure food safety, quality, accuracy, and speed of service at Chick-fil-A. This role sets the tone for operational excellence by coaching team members, managing kitchen flow, and upholding brand standards while creating a positive, high-performance work environment. The BOH Team Lead models leadership through service, accountability, and attention to detail while ensuring an exceptional guest experience through outstanding food execution. Starting pay: $18 per Use various leadership models to effectively lead the Back of House Team: A. 5 Critical Success Factors *
* Leadership
* Talent
* Guest Experience
* Sales and Brand Growth
* Financial Stewardship B. SERVE *
* See the Future
* Engage and Develop Others
* Reinvent Continuously
* Value Results and Relationships
* Embody the Values C. Performance Expectations Framework (ESRC) *
* Expectations (Clear)
* Skills
* Resources
* Consequences / Celebrations Work schedule * 8 hour shift Chick-fil-A - Northshore Town Center 2082 Town Center Blvd, Knoxville, TN, 37922