Job Details

PrideStaff - - Responsibilities: Receiving verbal phone-in orders from customers; determining Smith & Wesson discounts, customer classification and terms of sale; Identifying and advising manager of problem areas (parts shortages, shipping delays, service failures, highly dissatisfied customers, quality issues); Responding to written and verbal communications from customers regarding orders, shortages, shipping errors, delivery dates, quotes, returns; Notifying customers about availability problems, delays and quantity errors; Entering orders correctly to ensure proper shipments