Job Details

Job DescriptionJob DescriptionDescription:* Supervise and lead HVAC Service Technicians and Installation Crew* Directly responsible for recruiting, interviewing, training, managing, and evaluating field technicians* Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained* Communicate and monitor goals* Manage workload and schedules to best utilize manpower and maximizes profits* Ensure technicians are being dispatched effectively* Assist technicians with issues while in the field; Facilitate weekly meetings* Resolve customer issues or concerns to ensure complete satisfaction* Ensure all department operations are carried out in compliance with local, state, federal, and company requirements* Ensure all team members comply with OSHA safety standards; Harness a safety culture* Provide feedback to managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the business* Manage and stay within departmental budget; Achieve budgeted gross margin; Meet or exceed all company goals* Maximize lead opportunities, retain, and grow Maintenance Membership clients; Manage inventory, equipment, and service fleet; Review, approve new products and services* Perform clerical duties associated with, but not limited to, field technician paperwork, personnel evaluations, and expense reports* Carry out additional duties as assignedRequirements:* At least 5 years in a leadership experience* Computer skills, specifically the ability to use Microsoft Outlook, Word, Excel, PowerPoint* Valid driver's license* Ability to work well in a team environment* Strong written and verbal communication skills* Ability to establish priories and get results* Ability to multi-task in fast-paced work environment