Job Details

We are looking for a Remote Merchandise Assistant for our upcoming 2026-2027 season! This is a part-time, paid position. The ideal candidate will be an independent worker, detail-oriented, reliable, and a natural problem solver.

What You'll Do

E-Commerce & Online Store

• Manage and update products on the team's online store
• Upload new merchandise listings, descriptions, pricing, and photos
• Test online promotions, discount codes, and special offers
• Manage customization orders

Event Support

• Coordinate pre-orders
• Manage online auctions and activations

Reporting

• Reconcile purchase orders and invoices
• Manage reporting of game-day sales
• Generate monthly sales reports
• Analyze product sales and trends
• Provide recommendations to improve sales and fan engagement
• Identify low-stock items

Minimum Qualifications

• High school diploma or equivalent required
• Communicate in a professional manner
• Strong written and verbal communication skills
• Strong attention to detail and organizational skills
• Flexible schedule; although a remote position, will be required to be available for weekly meetings either in person or via zoom
• Proficiency with Microsoft Office, particularly Excel
• Ability to manage multiple projects and deadlines simultaneously
• Ability to work independently in a remote environment
• Reliable internet connection and access to a computer

Preferred Qualifications

• Previous experience in retail, e-commerce, or sports operations
• Familiarity with Shopify
• Experience creating product listings and managing online storefronts

Availability Requirements

• Availability to work flexible hours
• Ability to respond to time-sensitive merchandise needs during game days and merchandise launches
• Ability to work at a computer for extended periods while performing administrative tasks

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. Are you able to work around holidays and spring break?
2. In a few sentences, please describe previous retail/merchandise experience.
3. In a few sentences, please describe previous administrative experience.
4. Why do you want to work for the Knoxville Ice Bears?