Job Details

Technician, Store Systems

  2026-06-27     Pilot Company     Knoxville,TN  
Description:

Technician, Store Systems

The purpose of this job is to provide technological installation and support to new stores and new dealers, remodels, and other projects according to company procedures and documented methodology.

Coordinate and assist in the preparation and configuration of required technology equipment and ensure materials are ready for shipment to site as needed to support successful project completion.

Support project planning activities, including travel coordination and scheduling based on site readiness.

Validate configuration requirements for technical equipment and software for site-specific locations in coordination with technical teams.

Provide operational guidance and coordination with low-voltage vendors, construction, store operations, electricians, and fuel technicians on site. Assess site, unbox, install, bring equipment online and finalize configuration of equipment, set store live in preparation of opening.

Assist in identifying, analyzing, and escalating technical issues encountered during site execution.

Provide timely status updates to internal stakeholders regarding site readiness, execution progress, and opening milestones.

Requires full proficiency in a range of technical processes

Applies understanding of business drivers

May act as an informal resource

Identifies and solves complex problems

Executes objectives that impact the achievement of project or program objectives

Exchanges advance technical information and ideas effectively

Must meet near term targets and plan weekly

High School Diploma or Equivalent, Associate's Degree or Equivalent, At least 1 Years' Experience

Technology deployment process, low-voltage environments, and basic system configuration concepts

Able and willing to lift 50 plus pounds

Able and willing to travel 90%

This position requires candidates to be legally authorized to work in the United States without employer sponsorship


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