Job Details

Join Our Team as a Banquet Set-up Attendant!

Ready to roll up your sleeves and help make magic happen? As a Banquet Set-up Attendant, you're the behind-the-scenes hero who transforms empty spaces into unforgettable event experiences! From setting the stage for elegant dinners to clearing the way for the next big celebration, you'll keep things running smoothly with precision, speed, and a great attitude. You'll thrive in the buzz of varied shifts—including nights and weekends—and be a key player in our hotel's event success. If you love being part of a fast-paced team and take pride in creating wow-worthy moments, this gig's got your name on it!

Key Skills/Responsibilities

• Guest Experience Excellence - Deliver warm, enthusiastic service that makes every guest feel like a VIP. You're the welcoming presence that sets the tone and ensures every need is met with care and speed.
• Master of the Details - From polished banquet setups to spotless cleanups, you keep every space organized and event-ready. Your precision ensures nothing is out of place and everything is secured post-event.
• Clear Communicator - Menus, questions, orders—you handle them all with clarity and professionalism. Your confident delivery keeps guests informed and satisfied.
• Schedule Savvy - Whether it's a busy weekend or a late-night shift, you manage your time like a pro. You adapt to the rhythm of the hotel and keep things moving smoothly.
• Safety First - You're always alert, following safety protocols and reporting concerns promptly. With proper equipment use and a watchful eye, you help maintain a secure environment for all.

Qualifications

• Three to six months of related experience, or an equivalent combination of training and experience.
• Proficiency in reading, writing, and speaking the English language.
• Strong customer service skills with the ability to manage difficult or emotional situations and respond promptly to guest needs.
• Ability to meet work schedule demands, including occasional work outside of regular hours based on business needs.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Hilton Knoxville offers a convenient workplace in downtown Knoxville, located near Neyland Stadium, World's Fair Park, and the University of Tennessee. The hotel features a rooftop pool, an on-site Starbucks, and direct access to the Knoxville Convention Center via a covered skybridge. Team members support a mix of business travelers, university visitors, and event attendees. It's a friendly, fast-paced environment suited for staff who enjoy working in a central, walkable city setting.