Job Details

Medical Front Desk Specialist

LHH Recruitment Solutions is seeking a Medical Front Desk Specialist for our healthcare client in Knoxville, TN. This on-site, temporary-to-hire opportunity is ideal for someone who thrives in a patient-focused, fast-paced environment where communication, organization, and accuracy are essential.

About the Role

• Type: Temp to Hire
• Location: Knoxville, TN.
• Compensation: $16.50-$17.50 per hour

Responsibilities

• Greet and assist patients in person and by phone
• Route calls, answer general questions, and collect copayments
• Accept copayments
• Support daily clinic flow, schedules, and front desk operations
• Maintain accurate and timely clinical documentation
• Assist with basic administrative tasks as needed

Qualifications

• Experience in a healthcare office or medical administrative environment
• Strong communication skills and professional phone etiquette
• Ability to manage multiple tasks in a fast-paced setting
• Comfort using EHR and scheduling platforms; strong attention to accuracy
• Understanding of basic insurance concepts (eligibility, benefits, medical necessity)
• Prior authorization or surgery scheduling experience is a plus but not required
• Commitment to confidentiality and compliance expectations

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.