Job Details

Cross Coverage Representative – Insurance Follow-Up / Accounts Receivable Join a dynamic revenue cycle team where your expertise supports patient accounts, A/R, and billing operations. This role offers variety, cross-training, and the opportunity to make a direct impact on team success. Position Highlights: Perform insurance follow-up, denial resolution, and appeals through ETM worklists Research payer issues, identify trends, and escalate concerns to management Manage credit balances for insurance and guarantors in compliance with policies Post payments (lockbox/ERA) and maintain accurate batch logs Handle correspondence and inquiries related to patient accounts and billing Support reporting functions including transaction limits, corrections, and system updates Assist with training new hires, onboarding, and system implementations Requirements: High school diploma or equivalent required Minimum 2 years of medical billing, insurance follow-up, or A/R experience Strong knowledge of claims processing, denial resolution, and payer guidelines Proficiency in Microsoft Office and billing systems (IDX/EMR preferred) Excellent communication, organization, and problem-solving skills Self-motivated with the ability to work independently in a fast-paced environment Step into a role where your attention to detail and follow-up skills drive real results—apply today. Minimum 2 years of medical billing, insurance follow-up, or A/R experiencea25371ca-cde7-4fb6-ba87-2cf40b156c8b