Job Details

General Manager

  2026-07-13     House-Hasson Hardware Company     Knoxville,TN  
Description:

General Manager

Lead. Improve. Drive Results.

We're looking for a hands-on General Manager to lead and optimize warehouse and distribution operations in a high-volume environment. This is a high-impact leadership role where you'll develop people, improve processes, promote a culture of safety, and directly influence operational performance, customer service, and profitability.

Responsibilities

  • Lead daily warehouse and distribution operations to deliver exceptional service, operational excellence, and strong financial performance.
  • Champion a culture of safety by promoting safe work practices and ensuring compliance with company policies and regulatory requirements.
  • Coach, mentor, and develop warehouse leaders and team members to build a high-performing organization.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Optimize order fulfillment, logistics, and warehouse operations to improve efficiency and customer satisfaction.
  • Evaluate workflows, staffing, and operational processes to identify opportunities that increase productivity, improve service levels, and control costs.
  • Develop, monitor, and leverage key performance indicators (KPIs) to measure success and drive operational results.
  • Establish and maintain standardized operating procedures (SOPs) that promote consistency, quality, and operational excellence.
  • Identify operational challenges, implement practical solutions, and lead continuous improvement initiatives.
  • Partner with leaders across the organization to align operations with company goals and support long-term business success.

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, or a related field preferred, or equivalent experience.
  • 10+ years in warehouse/distribution operations
  • 4+ years in a leadership role
  • Proven success improving performance in a fast-paced environment
  • Strong leadership, communication, and problem-solving skills
  • Experience working with KPIs and operational data
  • Proficiency in Excel and operational systems

Work Environment

  • Mix of office and warehouse setting
  • Active role with regular time on the floor
  • Occasional lifting up to 25 lbs.

Why This Role Stands Out

  • True ownership of operations
  • Ability to make immediate impact
  • Strong team environment
  • Competitive pay and benefits

Benefits:

  • 401(k) and 5% matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


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