Job Details

Administrative Support - Receptionist

CGI Federal employs a Receptionist for their Knoxville, TN office. CGI offers more than just a job. We offer limitless opportunities to make a difference for the clients and communities we serve. This is a great working environment with many benefits focused on ownership, listening, recognition, health, and well being. This position is located in Knoxville, TN.

Your Future Duties and Responsibilities:

As the first impression of CGI, greet CGI Partners and guests in a friendly and professional manner. Assess and address all inquiries/requests and forward them appropriately. Answer the phone in a professional and courteous manner using proper phone greeting techniques. Keep accurate records in the appropriate systems of all access credentials given to CGI Federal Partners, CGI CSG Partners, contractors, and visitors. Coordinate parking badges/vouchers for CGI Federal Partners, CGI CSG Partners, contractors, and visitors. Maintain a clean and organized reception area. Assist with scheduling and coordinating internal/external meetings and appointments. Support the facility in planning, communications related to, set up, and breakdown for events and meetings. Support various administrative tasks related to the facility. Perform other administrative duties as coordinated and agreed to between the Industrial Security manager and Onshore Center Lead. Provide support on new hire onboarding activities. Physical and Industrial Security: Monitor and manage visitor access to ensure compliance with security protocols, policies, and the SSA. Maintain accurate records of visitor logs and access credentials. Maintain the separation between CGI Federal and CGI Parent/Affiliate. Coordinate with the Facility Security Officer (FSO) on suspicious and security related matters. Assist in the implementation of security policies and procedures for this facility. Report any security incidents or breaches to the appropriate authorities. Support the Insider Threat and Counterintelligence programs by monitoring and reporting suspicious activities. FOCI Monitoring and Reporting: Ensure that all access credentials issued are displayed properly and report any unreturned access credentials to the Industrial Security team. Monitor the approved Vendor list issued by Industrial Security/Facili

Required Qualifications to Be Successful in This Role:

3 to 5 years' experience as a receptionist/office support person with a minimum of 2 years' experience as an office receptionist. A basic knowledge of facilities/building operations is a great asset. Ability to communicate requirements and schedules for vendor services to partners in a timely manner is a necessity. Basic working knowledge of Excel, Word, and MS Office tool suite. Ability to schedule and manage appointments in Outlook. Exceptional interpersonal and guest service skills to build solid working relationships. Focused on customer service and the ability to always maintain a high level of professionalism.

Skills:

• Collaboration
• Detail-oriented

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.