Job Details

Production Scheduler

Logistics Appointment Coordinator (Customer Service & Project Scheduler)

Knoxville, TN | Full-Time | $16/hour

Master Foundation & Crawl Space Repair is East Tennessee's leader in basement waterproofing, foundation repair, crawlspace solutions, and concrete leveling. Since 2008, we've proudly helped homeowners create safer, healthier spaces. With industry-leading training and an employee-first culture, we empower our team members to thrive.

What You'll Do

• Schedule and coordinate customer appointments for residential & commercial projects
• Serve as the main point of contact for customers, providing updates and resolving concerns
• Manage project paperwork and maintain accurate client records
• Partner with production teams to ensure smooth project execution
• Support leadership in process improvements and operational excellence

What We're Looking For

• 1+ years of customer service and appointment scheduling experience
• High school diploma or GED preferred
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational ability
• Proficiency in Microsoft Office; ability to learn new software quickly
• 18 years of age or older

Why You'll Love Working Here

• Competitive Pay: $16/hour
• Medical, Dental, Vision Insurance + More
• 401(k) with Company Match
• Paid Time Off + Holidays
• Employee Assistance Program
• MondayFriday Schedule (8:00 AM 5:00 PM)
• Supportive, team-oriented environment with growth opportunities

If you're organized, customer-focused, and thrive in a fast-paced environment, this is your chance to grow your career with a trusted company that values people as much as results.