Surgery Scheduler
Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.
The Surgery Scheduler is responsible for coordinating and scheduling surgeries, ensuring a professional and courteous environment for patients and staff.
Coordinate and schedule surgeries, follow-up appointments as designated by physicians
Interact with patients' physicians and other staff both with the Surgery Center and at outside facilities providing accurate timely and responsive information
Coordinate processes and route all paperwork as required to meet physician and facility requirements
Ensure efficient telephone communication
Follow all written protocols and procedures of the Surgery Center
Demonstrate courtesy and helpfulness toward patients and their families
Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system
Monday - Friday 9:30a - 6p
Requirements
Qualifications and Experience:
Prior surgical scheduling experience is preferred
HST experience is a plus
Understanding medical terminology
ICD-9/CPT coding familiarity
Strong organizational and interpersonal skills
Familiarity with computers
TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers