Job Details

Job Title

General Summary: A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have.

Essential Job Responsibilities:

• Responsible for scheduling, rescheduling and cancelling all procedure(s).
• Contacts area facility for available time for procedure.
• Educates patient on all aspects of the procedure that is scheduled.
• Schedules all pre-op clearance appointments with PCP or specialist.
• Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging).
• Coordinates surgical representative through HIPAA compliant channels.
• Works with physician to keep pre-operative, surgical protocols updated.
• Schedules all initial follow-up appointments from procedure.
• Completes informed consents.
• Call in prescriptions according to MD protocol for procedure.
• Scans/sorts all documentation related to completion of duties.

Job Requirements:

Education: high school diploma.

Experience: Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.