Job Details

Warehouse Customer SpecialistR&S Logistics is a single-source 3PL team whose employees embody our values of Agility, Stewardship, Tenacity, Invested, and demonstrating Gratitude! We strive to attain the standard set forth in Colossians 3:23, doing our best at every opportunity.R&S Logistics Warehouse Customer Specialists thrive in a physically demanding environment, function as a courteous, reliable and available first point of contact for customers, and consistently demonstrate our commitment to customer satisfaction. The Warehouse Customer Specialist is detail-oriented, with the ability to organize workflows and prioritize tasks. Warehouse Customer Specialists demonstrate flexibility and a willingness to accept new and challenging assignments while displaying a commitment to safe operations and customer satisfaction.Embodying R&S Logistics' values of Agility, Stewardship, Tenacity, Invested, and demonstrating Gratitude, Warehouse Customer Specialists are committed to helping create and sustain an environment in which all R&S Associates can thrive.Job OverviewThis part-time will be approximately 8-12 hours per week, accomplished in 2-3 shifts of 4-hour duration. Rotational Saturday work is required (one out of every 2 or 3 Saturdays). Saturday hours are 6:30 AM - Noon; Monday and Friday hours begin at 8:30 AM.Warehouse Customer Specialists take professional ownership of customers' inventory fulfillment in a fast-paced environment. Tasks include but are not limited to: computer-based order processing, physical retrieval of inventory, reorganization of stock, staging of inventory, and scheduling of inbound and outbound carriers.Warehouse Customer Specialists accurately follow a supervisor's direction but also possess the ability to succeed with minimal oversight.The Warehouse Customer Specialist Position is On-Location.Responsibilities and Duties:Receiving, Processing, and Prioritization of Customer InventoryGreeting the Public in a Courteous and Timely MannerLoading, Unloading, Verifying Count & Condition of, Carefully Handling and Properly Storing Customer InventoryResponding to Customer InquiriesCollaborating with Warehouse Manager to Direct Warehouse Associates' TasksActively Participating in Ongoing Training Programs with Satisfactory ResultsAdhering to R&S Logistics' Standards of Quality and Customer ServiceSafely Operating a Forklift and/or Order PickerAssisting in Warehouse Maintenance & Improvements, Including Installation of Pallet RackingPerforming Duties Customarily Assigned to Warehouse Associates on an As-Needed BasisAdhering to all Industry-Specific and Site-Specific Safety RequirementsAccurately Reporting Time Worked, Adhering to Clock-In/Clock-Out ProceduresAdhering to R&S Logistics' Employee HandbookQualifications and Skills:R&S Logistics Warehouse Customer Specialists possess the following:Strong Customer Service SkillsAttention to DetailStrong Written and Verbal Communication SkillsAbility to Organize and Prioritize Tasks in a Fast-Paced EnvironmentAbility to Work in both a Team Environment and IndependentlyCognitive Ability and Manual Dexterity to Satisfactorily Perform Duties and Complete TasksNote: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.Physical RequirementsStanding, Walking, & Sitting for Prolonged PeriodsWorking in a Seasonally Hot or Cold Warehouse EnvironmentLifting Loads of Up To 60 PoundsBending, Squatting, and ReachingIntermediate Computer Data Entry and Keyboarding