Job Details

Email/CRM Designer [84031]

  2026-10-05     Onward Search     all cities,AK  
Description:

Our client, a leading global media company, is seeking a Front End Designer to join their Marketing Creative team. This role sits at the intersection of creative design, email marketing, and front-end execution, supporting subscription, membership, and consumer engagement initiatives across a portfolio of world-renowned media brands.


The ideal candidate is a highly creative, hands-on designer with deep expertise in email marketing, lifecycle CRM campaigns, responsive HTML email development, and digital asset creation. This individual will play a key role in developing customer acquisition, engagement, retention, and win-back campaigns while ensuring exceptional user experience and brand consistency.


Location: New York, NY (Hybrid: Monday-Thursday Onsite, Friday Remote)

Pay Rate: $45-$47.50/hour

Schedule: 40 hours/week | 9:00 AM - 5:30 PM


Responsibilities

  • Design and develop responsive HTML email campaigns optimized across major email clients and devices.
  • Create engaging lifecycle marketing assets supporting acquisition, onboarding, engagement, retention, and reactivation campaigns.
  • Build and maintain modular email templates and scalable design systems within CRM platforms.
  • Design digital marketing assets including display banners, paid social creative, animations, and multimedia content.
  • Apply HTML and CSS expertise to build, troubleshoot, and optimize email and web-based assets.
  • Conduct quality assurance testing to ensure proper rendering, functionality, and performance across browsers and email clients.
  • Collaborate with creative leadership, project managers, and marketing stakeholders to execute high-performing campaigns.
  • Analyze campaign performance insights and recommend creative enhancements to improve engagement and conversion results.
  • Ensure all creative work aligns with brand standards, messaging guidelines, and user experience best practices.
  • Stay current on email marketing trends, CRM best practices, front-end development techniques, and emerging AI-enabled creative tools.
  • Organize and manage creative files, templates, code assets, and project documentation.


Qualifications

  • 4+ years of experience in digital design, email marketing design, CRM creative, or related fields.
  • Proven experience designing and coding responsive HTML email campaigns.
  • Strong understanding of email-specific HTML/CSS constraints and cross-client rendering requirements.
  • Experience creating lifecycle marketing campaigns and customer journey communications.
  • Proficiency with Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), and related design tools.
  • Working knowledge of HTML and CSS; JavaScript knowledge is a plus.
  • Experience designing digital advertising assets including display banners and paid social creative.
  • Strong portfolio showcasing email campaigns, CRM marketing, digital design, and front-end execution work.
  • Excellent understanding of typography, layout, visual hierarchy, and user experience principles.
  • Strong attention to detail with the ability to manage multiple projects and deadlines simultaneously.
  • Excellent communication, collaboration, and organizational skills.


Preferred Qualifications

  • Experience working within Salesforce Marketing Cloud, Braze, Iterable, or similar CRM platforms.
  • Experience with email testing platforms such as Litmus or Email on Acid.
  • Knowledge of accessibility and ADA-compliant email design practices.
  • Motion graphics and animation experience.
  • Background supporting consumer brands, media, publishing, subscription services, retail, or e-commerce organizations.
  • Familiarity with AI-assisted design and production workflows.


Perks & Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Program
  • Commuter Benefits
  • Ongoing Training and eLearning Opportunities
  • Education Reimbursement


If you're passionate about creating impactful CRM experiences, designing high-performing email campaigns, and bringing creative ideas to life through both design and code, we'd love to hear from you. Apply today to learn more about this exciting opportunity.



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