Job Details

Dispatch Operator

  2026-10-06     Security Central     Knoxville,TN  
Description:

Job Title

Perks:

  • Career Growth
  • Referral Bonus
  • Employee Assistance Program
  • Team Environment
  • Celebrations for Holidays
  • Jersey shirts during Sports Season
  • Lunch Gatherings/ Games in Breakroom/ Quarterly Free Food Trucks
  • Wellness Programs

Benefits:

  • Insurance: Medical, Dental, Vision, Accidental Injury and Life
  • Short-Term Disability
  • PTO
  • 401K Company Match

Schedule:

  • 1st Shift: 7am 3pm
  • 2nd Shift: 3pm - 11pm
  • 3rd Shift: 11pm - 7am
  • Full-Time & Part Time

Responsibilities:

  • Monitor and process alarms, trouble signals, and supervisory signals as they are received.
  • Determines appropriate entity to contact, such as, police, fire, or ambulance.
  • Places necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.
  • Needs the ability to remain calm and speak clearly to customers.
  • Properly document all alarm responses within the alarm monitoring software via computer.

Qualifications:

  • Able to attend training for two weeks (9am to 4:30pm)
  • Must be able to work weekends and holidays
  • High School Diploma or GED
  • No previous experience required
  • Must pass drug screen and background check
  • Authorized to work in the United States


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