Job Details

Order Processor

We are partnering with a growing Knoxville-area company seeking a detail-oriented Order Processor to support daily order management and customer fulfillment activities. This role is ideal for someone who enjoys working in a fast-paced environment, has strong organizational skills, and takes pride in delivering excellent customer service while ensuring order accuracy.

Join a team that keeps operations moving.

What You'll Do:

• Process customer orders accurately and efficiently from receipt through fulfillment
• Review orders for completeness and verify pricing, quantities, and shipping information
• Enter and maintain order data within the company's ERP or order management system
• Communicate with customers, vendors, and internal departments regarding order status and updates
• Resolve order discrepancies, shipping issues, and product-related questions
• Coordinate with warehouse and shipping teams to ensure timely delivery
• Maintain accurate records, documentation, and customer files
• Assist with inventory inquiries and reporting as needed
• Support additional administrative and operational tasks as assigned

What We're Looking For:

• 4+ years of experience in order processing, customer service, administrative support, or a related role
• Strong data entry skills with a high level of accuracy and attention to detail
• Proficiency in Microsoft Office, including Excel and Outlook
• Experience working with ERP, CRM, or order management systems is preferred
• Excellent communication and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• High school diploma or equivalent required; additional education is a plus

Preferred Qualifications:

• Previous experience in manufacturing, distribution, logistics, or wholesale environments
• Experience with ERP systems such as SAP, NetSuite, Oracle, Sage, or similar platforms
• Strong understanding of order fulfillment and inventory processes

Why Join Us?

• Competitive compensation
• Comprehensive benefits package
• Stable, growing organization
• Collaborative and supportive team environment
• Opportunity for professional growth and advancement

If you're a highly organized professional who enjoys supporting customers and ensuring orders are processed accurately from start to finish, we'd love to hear from you.