Job Details

SHI is seeking a Dispatcher to join the Modern Workplace Services (MWS) team. This remote, work-from-home role handles service requests, tickets, and dispatches to Field Service Technicians for IT and POS hardware repairs.

The Dispatcher will serve as a primary contact via phone, Teams, and email to ensure timely service delivery. The position supports a 24/7 operation, requires flexible shifts including evenings and weekends, and involves close collaboration with SHI employees and customers to