Job Details

Job Details: Job Location: KT-Knoxville Area Command - Knoxville, TN, Salary Range: Undisclosed, Job Category: Housing

Key Responsibilities:

• Completes a daily contact sheet on each resident (including alcohol test).
• Performs bed checks during shift.
• Assists clients with personal needs – clothing, hygiene supplies, linens, etc.
• Checks the facility to ensure that all doors are properly locked.
• Ensures that all entry doors and outside gates are locked.
• Answers a multi-line phone system and forwards calls appropriately; refers applicants to the Case Manager for screening.
• Maintains and updates records of all program residents; completes assigned paperwork, documentation, and statistics as assigned.
• Completes all paperwork as needed to report problems and/or concerns, emergency reports and violations of the rules and regulations and forwards reports to Case Management and Program Director.
• Communicates all major incidents to Case Manager and Program Director in writing and orally; facilitates ongoing information exchange.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, writes, and communicates the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to relate well with a variety of people.
• Ability to exercise good judgment and make responsible decisions with a minimum of supervision.
• Ability and willingness to work from a team approach.
• Ability to empathize and serve as a role model.
• Ability to exhibit personal integrity, mature judgment, and emotional stability suitable to the job.
• Ability to adhere to The Salvation Army Mission Statement by practicing respect, esteem, and dignity toward all mankind.
• Ability to operate and answer a multi-line telephone.
• Ability to stay awake and alert while on shift.
• Ability to work various shifts in addition to a regular work schedule.

Employee Benefits:

• Paid Time Off
• Medical,Vision & Dental Insurance
• 403b Retirement Plan & Much More!

What we are looking for:: Education and Experience:

High School Diplomaand one year of related work experience preferably in a social service setting,

Or

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.