Job Details

Overview

Patient Care Support Assistant, Critical Care Unit

PRN/OCC, Variable Hours Per Pay Period, Day Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee's largest nonprofit health system and a Becker's “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary:

The Patient Care Support Assistant functions as direct support in patient care performing tasks to assist nurses and providers. Performs hands‑on care, assistance with ADL's, and specified technical tasks for a group of patients under the supervision of the nurse. Duties include supporting the Medical Surgical Unit and Emergency Room with patient care, housekeeping, HUC, sitter, and transporting of patients.

Responsibilities

• Provides morning or evening care, which may include bed bath, oral hygiene, combing hair, back care, dressing patient, changing bed linen, cleaning over-bed table and bedside stand, straightening room, and other supportive care as needed.
• Takes and records temperature, pulse, respiration rates, blood pressures, oxygen saturation, weights, heights, and intake‑output measurements.
• Documents/maintains patient record as appropriate.
• Promptly answers patient call lights and responds to patient requests.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow‑up to patients request is timely.
• Ambulates and assists patients in and out of bed, into wheelchairs, and transport when necessary (on oxygen if required).
• Monitors and utilizes the patient flow board for assignments.
• Reports observed changes in patient condition to nurse or provider.
• Attends to nutritional needs of patient which may include distributing meal trays, feeding, filling, and passing out water pitchers.
• Helps to maintain clean and orderly patient and work environment.
• Maintains open lines of communication between patients, family, physicians, peers, and leadership.
• Encourages patients to turn, cough, and take deep breaths as specified by plan of care.
• Empties canisters, urine bags, bedpans, and emesis basins and records intake and output.
• Provides general care such as positioning, lifting, or turning patients; assisting in use of bedpan, urinal, or comm