Job Details

Administrative Assistant – Training

We have an long term contract position for Administrative Assistant – Training in Knoxville, Tennessee

Position Title: Administrative Assistant – Training

Location: Knoxville, Tennessee (Hybrid)

Position type: Contract

Interview Process: Only Webcam

We are seeking an experienced Administrative Assistant to support training operations at the Tennessee Corrections Institute (TCI). The ideal candidate will provide administrative support, coordinate training schedules, maintain records, assist students and instructors, and ensure smooth daily facility operations.

Key Responsibilities:

• Manage course registration, student enrollment, scheduling, attendance, and training records using ACADIS.
• Handle phone calls, emails, correspondence, and customer service inquiries.
• Prepare reports, certificates, spreadsheets, memos, and other administrative documents.
• Maintain electronic records, filing systems, and databases.
• Assist with classroom preparation, training materials, and audiovisual technology.
• Coordinate inventory, purchasing requests, supplies, and facility maintenance.
• Provide general technical support and administrative assistance as needed.

Required Qualifications:

• 4–6 years of experience in administrative support, customer service, and data entry.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong skills in scheduling, correspondence, filing, proofreading, and recordkeeping.
• Excellent communication, organization, multitasking, and time-management skills.
• Previous experience in a training or educational environment is preferred.